Privacy Policy

Open Privacy Policy in PDF

This is how we process your personal data

What personal data we process about you

We process personal information provided by you in connection with you registering an account with Promeister or when you register for one of our courses. We also process personal data generated during the completion of training such as information on completed / not completed training and information on test results in completed tests.

Personal information that you provide to us or that we generate about you:

• Name: first and last name
• Contact information: address, e-mail address, telephone number.
• Login details: username, password
• Vehicle information: car registration number, car model.
• Information about your vehicle: distance traveled (meter reading), status of the car’s components and functions.
• Education history: completed educations, information about attendance.
• Order information: order history, information about ordered goods.
• Invoice reference for invoicing: name, participant presence.
• Information about your purchases and information about service performed: purchased items and services, amount, place of purchase, date and method of payment, discounts, information about repair and service performed.
• Social security number: (only for certification)
• Company code
• Test result
• Allergies
• Title

In addition to the information that you have provided to us or that we have collected from you, we do not collect any information from third parties.

How and why we use your personal information

We process information about you, for example because you have chosen to register a user account with us or because you have chosen to register for one of our courses. The personal data we collect about you is processed for the purposes and legal basis described in in the PDF page 2: Open ProMeister Privacy Policy 2020.

Processing of sensitive personal data and social security numbers

Some personal data are by nature particularly sensitive and are therefore covered by stronger protection. Of the information we process about you, social security numbers, allergies and information about your health are considered extra sensitive. We only process sensitive data for specific reasons below.
We process your social security number for the following reasons:

• To be able to carry out valid certifications via certification bodies.

We process information about your allergies for the following reasons:

• To provide a specially adapted diet at our training sessions to you who specify specific allergies.

Objection to treatment based on legitimate interest

You have the right to object to the processing of your personal data based on a legitimate interest. Continued processing of your personal data in such a case presupposes that we can show compelling legitimate reasons that outweigh your interests, rights and freedoms or whether it is for the determination, exercise or defense of legal claims.

* To be able to administer your user account and to be able to communicate with you before and during one of our trainings, we collect information about your name, contact information, your login information and information regarding our communication. The processing is necessary to satisfy our legitimate interest in having access to our education system and to help you if you have questions regarding education or problems when using our education system, which outweighs your interest in the protection of your personal data.

** In order to provide training, we collect information about your name, contact information, your social security number (only for certified training), information about any allergies, and your training history. The processing is necessary to satisfy our legitimate interest in providing training to you, which outweighs your interest in the protection of your personal data.

*** We always strive to be as relevant as possible in our communication to you. In order to send relevant offers to you regarding our courses and educations, we need to process your name, your contact information and your education history. We have made the assessment that there is a mutual need for relevant information and assess that the mutual need outweighs any risks for you as a registered person.

Who can we share your personal information with?

Personal Data Assistants

In cases where it is necessary for us to be able to offer our services, we share your personal information with companies that are personal data assistants for us. A personal data assistant is a company that processes personal data on our behalf and based on instructions from us. We have written agreements with all personal data assistants to ensure a correct and secure processing of the personal data they undertake to process. Our personal data assistants help us with:

• IT services (companies that handle operation, technical support and maintenance of our IT solutions)
• External training providers (subcontractors who provide training)
• Marketing (social media, print and distribution, reminder management for booking service)
• Public personal and vehicle registers (shares registration numbers to obtain vehicle information)
• Debt collection companies (companies that handle debt collection)